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Ranked guide · RevOps Software

Best CRM for Outbound Sales Teams (2026)

Six CRMs ranked for the outbound motion: dialers, sequences, prospect data, activity tracking and what a five-SDR team really pays.

Best CRM for Outbound Sales Teams (2026) hero image

The picks

  1. Our pick

    Close

    Best for SDR and AE teams that run calls, email and SMS from one CRM

    9.4/10WireRanked score
  2. Also great

    Apollo

    Best for Teams that need contact data, a dialer and outreach without stitching tools together

    9.1/10WireRanked score
  3. Also great

    Pipedrive

    Best for Small outbound teams that want a clean pipeline and add a sequencing tool

    8.8/10WireRanked score

Close is the best CRM for outbound sales teams because calling, email and SMS are built in and a power dialer arrives on its Growth tier. Apollo is the pick when you also need prospect data, Pipedrive suits small teams that add a sequencing tool, and HubSpot Sales Hub fits when outbound must align with marketing.

This page is about the outbound motion: dialing, sequences, data and deliverability. If you need a general pipeline-management roundup instead, see our best CRM for sales teams. This is official-source desk research, not hands-on testing.

Pricing checked October 16, 2026

At a glance

Compare the top picks

Swipe to compare all columns

RankLogoProductWireRankBest forStarting priceStandoutAction
#2Apollo9.1 / 10Teams that need contact data, a dialer and outreach without stitching tools together$49/seat/month billed annually (Basic)Last verified October 16, 2026Best for data plus outreach in one toolView plans
#3Pipedrive8.8 / 10Small outbound teams that want a clean pipeline and add a sequencing tool$39/seat/month billed annually (Growth)Last verified October 16, 2026Best SMB pipeline for outbound with a sequencing toolView plans
#4HubSpot Sales Hub8.5 / 10Outbound teams that share records and reporting with a HubSpot marketing team$90/seat/month billed annually (Professional)Last verified October 16, 2026Best when marketing alignment mattersView plans
#5Freshsales8.2 / 10Budget-conscious teams that want phone in the CRM and sequences on a mid tier$9/user/month billed annually (Growth)Last verified October 16, 2026Best budget pick with built-in callingView plans
#6Salesforce7.9 / 10Teams that expect to standardize on Salesforce and add an engagement layerFrom $25/user/month (Starter Suite)Last verified October 16, 2026Best for teams scaling toward enterpriseView plans
#2

Best for data plus outreach in one tool

Apollo

Best for
Teams that need contact data, a dialer and outreach without stitching tools together
Starting price
$49/seat/month billed annually (Basic)Last verified October 16, 2026
Our rating
9.1/10WireRanked score
View plans
#3

Best SMB pipeline for outbound with a sequencing tool

Pipedrive

Best for
Small outbound teams that want a clean pipeline and add a sequencing tool
Starting price
$39/seat/month billed annually (Growth)Last verified October 16, 2026
Our rating
8.8/10WireRanked score
View plans
#4

Best when marketing alignment matters

HubSpot Sales Hub

Best for
Outbound teams that share records and reporting with a HubSpot marketing team
Starting price
$90/seat/month billed annually (Professional)Last verified October 16, 2026
Our rating
8.5/10WireRanked score
View plans
#5

Best budget pick with built-in calling

Freshsales

Best for
Budget-conscious teams that want phone in the CRM and sequences on a mid tier
Starting price
$9/user/month billed annually (Growth)Last verified October 16, 2026
Our rating
8.2/10WireRanked score
View plans
#6

Best for teams scaling toward enterprise

Salesforce

Best for
Teams that expect to standardize on Salesforce and add an engagement layer
Starting price
From $25/user/month (Starter Suite)Last verified October 16, 2026
Our rating
7.9/10WireRanked score
View plans
01

Best overall for phone-first outbound

Close

Native calling and SMS on Essentials, a power dialer on Growth and a predictive dialer on Scale.

9.4/10WireRanked score
View plans
Best forSDR and AE teams that run calls, email and SMS from one CRMUpgrade whenPhone-heavy outboundStarting price$35/user/month billed annually (Essentials)Last verified October 16, 2026Editorial callBest overall for phone-first outbound

1. Close — best overall for phone-first outbound

Close ranks first because it puts the outbound basics inside the CRM instead of in add-ons. Essentials, at $35 per user per month billed annually ($49 monthly), includes built-in forms, email, calling and SMS. Growth, at $99 ($109 monthly), adds a power dialer and bulk email, and Scale, at $139 ($149), adds a predictive dialer.

Close passes calling and SMS usage through at cost and says most outbound calls run around $0.02 per minute, with numbers from about $1 per month. That keeps dialing costs predictable for a calling floor. For prospect data, pair Close with a data tool. Skip it if your motion is email-only and you never dial.

Key tradeoff: The best native dialer here, but it starts on the $99 tier

Plans (annual)
Solo $9, Essentials $35, Growth $99, Scale $139 per user/month · SourceChecked October 16, 2026
Dialers
Power dialer and bulk email on Growth; predictive dialer on Scale · SourceChecked October 16, 2026
Usage
Most outbound calls ~ $0.02/minute; numbers from ~ $1/month · SourceChecked October 16, 2026
02

Best for data plus outreach in one tool

Apollo

A free tier with 900 credits, paid tiers from $49 billed annually, and a US dialer that uses credits.

9.1/10WireRanked score
View plans
Best forTeams that need contact data, a dialer and outreach without stitching tools togetherUpgrade whenCold email plus dataStarting price$49/seat/month billed annually (Basic)Last verified October 16, 2026Editorial callBest for data plus outreach in one tool

2. Apollo — best for data plus outreach in one tool

Apollo is the pick when finding contacts is as much of the job as working them. It has a free tier with 900 credits and paid tiers listed at $49, $79 and $119 billed annually. Apollo says credits give access to emails, phone numbers and enriched data, and its US dialer draws on credits too.

Is Apollo a real CRM? Its pricing page lists 2 sequences on Free and unlimited sequences plus lead and deal management on paid plans. Many teams run Apollo for data and outreach beside a CRM such as Close or Pipedrive. Our Apollo review covers it in depth.

Key tradeoff: Data and outreach together, but credits govern how far you get

Plans (annual)
$0 with 900 credits; $49, $79 and $119 billed annually · SourceChecked October 16, 2026
Dialer
US Dialer (credits apply) · SourceChecked October 16, 2026
03

Best SMB pipeline for outbound with a sequencing tool

Pipedrive

A focused pipeline with bulk email and email sync on Growth; pair it with a sequencing tool.

8.8/10WireRanked score
View plans
Best forSmall outbound teams that want a clean pipeline and add a sequencing toolUpgrade whenSMB pipeline plus a sequencing toolStarting price$39/seat/month billed annually (Growth)Last verified October 16, 2026Editorial callBest SMB pipeline for outbound with a sequencing tool

3. Pipedrive — best SMB pipeline for outbound with a sequencing tool

Pipedrive is the SMB pick when you want reps to see every deal clearly and are happy to add a separate sequencing tool. Growth, at $39 per seat per month billed annually ($49 monthly), adds full Gmail and Outlook sync, bulk emails and open and click tracking; Pipedrive’s help center confirms email sync is on Growth and higher. The LeadBooster add-on starts from $32.50.

If your reps dial, price a calling or engagement tool alongside it. Compare it with Close in our upcoming Close vs Pipedrive comparison, or see our Pipedrive vs HubSpot page and Pipedrive vs GoHighLevel.

Key tradeoff: Clean pipeline, but outbound needs extra tools

Plans (annual)
Lite $14, Growth $39, Premium $59, Ultimate $79 per seat/month · SourceChecked October 16, 2026
Email sync
Available on Growth and higher plans · SourceChecked October 16, 2026
04

Best when marketing alignment matters

HubSpot Sales Hub

Professional is $90 per seat billed annually plus a required $1,500 onboarding fee.

8.5/10WireRanked score
View plans
Best forOutbound teams that share records and reporting with a HubSpot marketing teamUpgrade whenOutbound aligned with marketingStarting price$90/seat/month billed annually (Professional)Last verified October 16, 2026Editorial callBest when marketing alignment matters

4. HubSpot Sales Hub — best when marketing alignment matters

HubSpot Sales Hub belongs here when outbound reps must share records, lists and reporting with a marketing team already on HubSpot. Professional lists at $90 per seat per month on annual billing, or $100 monthly, and requires a one-time $1,500 onboarding fee. Enterprise is $150 per seat with $3,500 onboarding.

Sequences start on Professional, with up to 500 email sends per user per day, and calling is listed at 500 minutes on Starter, 3,000 on Professional and 12,000 on Enterprise. Skip it if marketing alignment is not your bottleneck, because the per-seat cost is the highest on this list.

Key tradeoff: Best alignment with marketing, at the highest per-seat cost here

Professional
$90/mo/seat annual; $1,500 required onboarding · SourceChecked October 16, 2026
Pay Monthly
Professional $100/mo/seat · SourceChecked October 16, 2026
05

Best budget pick with built-in calling

Freshsales

Phone on Growth at $9, and sales sequences on Pro at $39, billed annually.

8.2/10WireRanked score
View plans
Best forBudget-conscious teams that want phone in the CRM and sequences on a mid tierUpgrade whenCalling and sequences on a budgetStarting price$9/user/month billed annually (Growth)Last verified October 16, 2026Editorial callBest budget pick with built-in calling

5. Freshsales — best budget pick with built-in calling

Freshsales is the budget route to calling plus sequences in one CRM. Growth is $9 per user per month billed annually ($11 monthly) and includes chat, email and phone. Pro, at $39 ($47 monthly), adds sales sequences, which is the tier an outbound team should price. The trial runs 21 days; Freshworks’ plan-comparison page also lists a $0 Free tier for up to three users, but its sign-up button leads to the same trial.

Calling costs are not listed on the plan page, so confirm them before you load a dialing team. Salesmate is another budget CRM that lists a power dialer on its pricing page.

Key tradeoff: Lowest cost for calling plus sequences, with fewer outbound extras

Plans (annual)
Growth $9, Pro $39, Enterprise $59 per user/month · SourceChecked October 16, 2026
Channels
Growth: chat, email and phone; Pro: sales sequences · SourceChecked October 16, 2026
06

Best for teams scaling toward enterprise

Salesforce

Starter Suite lists a $25 starting price; Pro Suite is $100 on an annual contract.

7.9/10WireRanked score
View plans
Best forTeams that expect to standardize on Salesforce and add an engagement layerUpgrade whenScaling toward 50+ repsStarting priceFrom $25/user/month (Starter Suite)Last verified October 16, 2026Editorial callBest for teams scaling toward enterprise

6. Salesforce — best for teams scaling toward enterprise

Salesforce is the option for teams that expect to grow to a large sales floor and want to start on the platform they will keep. Starter Suite lists a $25 starting price, billed monthly or annually with transaction fees, and includes dynamic email nurture campaigns and lead scoring. Pro Suite lists $100, billed annually with a contract.

For a true outbound motion, most teams add a sales engagement layer on top. Larger Sales Cloud editions list Core at $195, Advanced at $395 and Max at $550 per user per month, billed annually. Skip it if you have fewer than a handful of reps and no plan to scale soon.

Key tradeoff: Room to scale, but you assemble outbound tooling around it

Suites
Starter from 25 (monthly or annual); Pro Suite 100 (annual contract) · SourceChecked October 16, 2026

Choose This CRM If...Pick by outbound motion

If you need cold email plus data

Credits cover emails, phone numbers and enriched data.

View plans
If you need sMB pipeline plus a sequencing tool

Bulk email and email sync on Growth.

View plans
If you need outbound aligned with marketing

Same platform as Marketing Hub.

View plans
If you need calling and sequences on a budget

Phone on Growth, sequences on Pro.

View plans
If you need scaling toward 50+ reps

Start on the platform you will keep.

View plans

How to choose a CRM for outbound sales

Buying criteria and research

What outbound needs from a CRM

  • Sequences: automated multi-step email follow-up, on the tier you buy.
  • Dialer: a power dialer for one-after-another calls, or predictive dialing for larger floors.
  • Data: verified emails and phone numbers, built in or from a data tool.
  • Activity reporting: calls, emails and meetings per rep.
  • Deliverability: sending-domain setup and volume controls.

Stack recipes

Phone-first: Close Growth plus a data tool such as Apollo. Email-first: Apollo for data and outreach beside a pipeline CRM. SMB: Pipedrive Growth plus a sequencing tool. Marketing-aligned: HubSpot Sales Hub with Marketing Hub. For research and enrichment, see our Clay review and our guide to AI SDR tools for outbound teams.

What a 5-SDR team pays per month

On annual billing: Close Essentials $175 or Growth $495, plus calls at roughly $0.02 per minute; Apollo’s $49 tier $245 before extra credits; Pipedrive Growth $195 plus a sequencing tool; Freshsales Pro $195; HubSpot Sales Hub Professional $450 plus the $1,500 one-time onboarding. Salesforce Starter is from $25 per user per month, or $125 for five users. Taxes, add-ons and usage are extra.

How we chose the best CRM for outbound sales

We reviewed official vendor pricing and product pages on October 16, 2026. We weighted built-in dialing, sequences, prospect data access, activity reporting, deliverability controls, per-seat pricing at the tier an outbound team would buy, and usage costs such as calling and credits.

This is desk research from vendor pages only; we did not run hands-on tests. Payout did not influence rank. Where a vendor page did not state a figure or feature, we say so rather than estimate it.

Related guides: best HubSpot alternatives, best Pipedrive alternatives and best free CRM with email marketing.

Final recommendation

Final recommendation

Choose Close for phone-first outbound with a native dialer. Choose Apollo when data and outreach should live together, Pipedrive for a small team that adds a sequencing tool, HubSpot Sales Hub when marketing alignment matters, Freshsales for calling and sequences on a budget, and Salesforce when you are building toward a large sales floor.

Top pick: Close for sdr and ae teams that run calls, email and sms from one crm.

Price the tier that includes the dialer and sequences you need, add usage and data credits, and confirm deliverability setup before loading a full team.

View plans

Pricing checked October 16, 2026

At a glance

Compare the top picks

Swipe to compare all columns

RankLogoProductWireRankBest forStarting priceStandoutAction
#2Apollo9.1 / 10Teams that need contact data, a dialer and outreach without stitching tools together$49/seat/month billed annually (Basic)Last verified October 16, 2026Best for data plus outreach in one toolView plans
#3Pipedrive8.8 / 10Small outbound teams that want a clean pipeline and add a sequencing tool$39/seat/month billed annually (Growth)Last verified October 16, 2026Best SMB pipeline for outbound with a sequencing toolView plans
#4HubSpot Sales Hub8.5 / 10Outbound teams that share records and reporting with a HubSpot marketing team$90/seat/month billed annually (Professional)Last verified October 16, 2026Best when marketing alignment mattersView plans
#5Freshsales8.2 / 10Budget-conscious teams that want phone in the CRM and sequences on a mid tier$9/user/month billed annually (Growth)Last verified October 16, 2026Best budget pick with built-in callingView plans
#6Salesforce7.9 / 10Teams that expect to standardize on Salesforce and add an engagement layerFrom $25/user/month (Starter Suite)Last verified October 16, 2026Best for teams scaling toward enterpriseView plans
#2

Best for data plus outreach in one tool

Apollo

Best for
Teams that need contact data, a dialer and outreach without stitching tools together
Starting price
$49/seat/month billed annually (Basic)Last verified October 16, 2026
Our rating
9.1/10WireRanked score
View plans
#3

Best SMB pipeline for outbound with a sequencing tool

Pipedrive

Best for
Small outbound teams that want a clean pipeline and add a sequencing tool
Starting price
$39/seat/month billed annually (Growth)Last verified October 16, 2026
Our rating
8.8/10WireRanked score
View plans
#4

Best when marketing alignment matters

HubSpot Sales Hub

Best for
Outbound teams that share records and reporting with a HubSpot marketing team
Starting price
$90/seat/month billed annually (Professional)Last verified October 16, 2026
Our rating
8.5/10WireRanked score
View plans
#5

Best budget pick with built-in calling

Freshsales

Best for
Budget-conscious teams that want phone in the CRM and sequences on a mid tier
Starting price
$9/user/month billed annually (Growth)Last verified October 16, 2026
Our rating
8.2/10WireRanked score
View plans
#6

Best for teams scaling toward enterprise

Salesforce

Best for
Teams that expect to standardize on Salesforce and add an engagement layer
Starting price
From $25/user/month (Starter Suite)Last verified October 16, 2026
Our rating
7.9/10WireRanked score
View plans
#1

Close

Best overall for phone-first outbound

9.4/10WireRanked score

Best for SDR and AE teams that run calls, email and SMS from one CRM

Upgrade when Phone-heavy outbound

View plans

Our take

1. Close — best overall for phone-first outbound

Close ranks first because it puts the outbound basics inside the CRM instead of in add-ons. Essentials, at $35 per user per month billed annually ($49 monthly), includes built-in forms, email, calling and SMS. Growth, at $99 ($109 monthly), adds a power dialer and bulk email, and Scale, at $139 ($149), adds a predictive dialer.

Close passes calling and SMS usage through at cost and says most outbound calls run around $0.02 per minute, with numbers from about $1 per month. That keeps dialing costs predictable for a calling floor. For prospect data, pair Close with a data tool. Skip it if your motion is email-only and you never dial.

Starting price $35/user/month billed annually (Essentials)

Key tradeoff: The best native dialer here, but it starts on the $99 tier

#2

Apollo

Best for data plus outreach in one tool

9.1/10WireRanked score

Best for Teams that need contact data, a dialer and outreach without stitching tools together

Upgrade when Cold email plus data

View plans

Our take

2. Apollo — best for data plus outreach in one tool

Apollo is the pick when finding contacts is as much of the job as working them. It has a free tier with 900 credits and paid tiers listed at $49, $79 and $119 billed annually. Apollo says credits give access to emails, phone numbers and enriched data, and its US dialer draws on credits too.

Is Apollo a real CRM? Its pricing page lists 2 sequences on Free and unlimited sequences plus lead and deal management on paid plans. Many teams run Apollo for data and outreach beside a CRM such as Close or Pipedrive. Our Apollo review covers it in depth.

Starting price $49/seat/month billed annually (Basic)

Key tradeoff: Data and outreach together, but credits govern how far you get

#3

Pipedrive

Best SMB pipeline for outbound with a sequencing tool

8.8/10WireRanked score

Best for Small outbound teams that want a clean pipeline and add a sequencing tool

Upgrade when SMB pipeline plus a sequencing tool

View plans

Our take

3. Pipedrive — best SMB pipeline for outbound with a sequencing tool

Pipedrive is the SMB pick when you want reps to see every deal clearly and are happy to add a separate sequencing tool. Growth, at $39 per seat per month billed annually ($49 monthly), adds full Gmail and Outlook sync, bulk emails and open and click tracking; Pipedrive’s help center confirms email sync is on Growth and higher. The LeadBooster add-on starts from $32.50.

If your reps dial, price a calling or engagement tool alongside it. Compare it with Close in our upcoming Close vs Pipedrive comparison, or see our Pipedrive vs HubSpot page and Pipedrive vs GoHighLevel.

Starting price $39/seat/month billed annually (Growth)

Key tradeoff: Clean pipeline, but outbound needs extra tools

#4

HubSpot Sales Hub

Best when marketing alignment matters

8.5/10WireRanked score

Best for Outbound teams that share records and reporting with a HubSpot marketing team

Upgrade when Outbound aligned with marketing

View plans

Our take

4. HubSpot Sales Hub — best when marketing alignment matters

HubSpot Sales Hub belongs here when outbound reps must share records, lists and reporting with a marketing team already on HubSpot. Professional lists at $90 per seat per month on annual billing, or $100 monthly, and requires a one-time $1,500 onboarding fee. Enterprise is $150 per seat with $3,500 onboarding.

Sequences start on Professional, with up to 500 email sends per user per day, and calling is listed at 500 minutes on Starter, 3,000 on Professional and 12,000 on Enterprise. Skip it if marketing alignment is not your bottleneck, because the per-seat cost is the highest on this list.

Starting price $90/seat/month billed annually (Professional)

Key tradeoff: Best alignment with marketing, at the highest per-seat cost here

#5

Freshsales

Best budget pick with built-in calling

8.2/10WireRanked score

Best for Budget-conscious teams that want phone in the CRM and sequences on a mid tier

Upgrade when Calling and sequences on a budget

View plans

Our take

5. Freshsales — best budget pick with built-in calling

Freshsales is the budget route to calling plus sequences in one CRM. Growth is $9 per user per month billed annually ($11 monthly) and includes chat, email and phone. Pro, at $39 ($47 monthly), adds sales sequences, which is the tier an outbound team should price. The trial runs 21 days; Freshworks’ plan-comparison page also lists a $0 Free tier for up to three users, but its sign-up button leads to the same trial.

Calling costs are not listed on the plan page, so confirm them before you load a dialing team. Salesmate is another budget CRM that lists a power dialer on its pricing page.

Starting price $9/user/month billed annually (Growth)

Key tradeoff: Lowest cost for calling plus sequences, with fewer outbound extras

#6

Salesforce

Best for teams scaling toward enterprise

7.9/10WireRanked score

Best for Teams that expect to standardize on Salesforce and add an engagement layer

Upgrade when Scaling toward 50+ reps

View plans

Our take

6. Salesforce — best for teams scaling toward enterprise

Salesforce is the option for teams that expect to grow to a large sales floor and want to start on the platform they will keep. Starter Suite lists a $25 starting price, billed monthly or annually with transaction fees, and includes dynamic email nurture campaigns and lead scoring. Pro Suite lists $100, billed annually with a contract.

For a true outbound motion, most teams add a sales engagement layer on top. Larger Sales Cloud editions list Core at $195, Advanced at $395 and Max at $550 per user per month, billed annually. Skip it if you have fewer than a handful of reps and no plan to scale soon.

Starting price From $25/user/month (Starter Suite)

Key tradeoff: Room to scale, but you assemble outbound tooling around it

Choose This CRM If...Pick by outbound motion

If you need cold email plus data

Credits cover emails, phone numbers and enriched data.

View plans
If you need sMB pipeline plus a sequencing tool

Bulk email and email sync on Growth.

View plans
If you need outbound aligned with marketing

Same platform as Marketing Hub.

View plans
If you need calling and sequences on a budget

Phone on Growth, sequences on Pro.

View plans
If you need scaling toward 50+ reps

Start on the platform you will keep.

View plans

How to choose a CRM for outbound sales

Buying criteria and research

What outbound needs from a CRM

  • Sequences: automated multi-step email follow-up, on the tier you buy.
  • Dialer: a power dialer for one-after-another calls, or predictive dialing for larger floors.
  • Data: verified emails and phone numbers, built in or from a data tool.
  • Activity reporting: calls, emails and meetings per rep.
  • Deliverability: sending-domain setup and volume controls.

Stack recipes

Phone-first: Close Growth plus a data tool such as Apollo. Email-first: Apollo for data and outreach beside a pipeline CRM. SMB: Pipedrive Growth plus a sequencing tool. Marketing-aligned: HubSpot Sales Hub with Marketing Hub. For research and enrichment, see our Clay review and our guide to AI SDR tools for outbound teams.

What a 5-SDR team pays per month

On annual billing: Close Essentials $175 or Growth $495, plus calls at roughly $0.02 per minute; Apollo’s $49 tier $245 before extra credits; Pipedrive Growth $195 plus a sequencing tool; Freshsales Pro $195; HubSpot Sales Hub Professional $450 plus the $1,500 one-time onboarding. Salesforce Starter is from $25 per user per month, or $125 for five users. Taxes, add-ons and usage are extra.

Frequently asked questions

Do I need a separate sales engagement tool?

Not always. Close includes calling, SMS and a power dialer on Growth, and Freshsales adds sequences on Pro, so many teams can run outbound from the CRM. Pipedrive and Salesforce teams usually add a separate sequencing or engagement tool. Decide based on the dialer and sequence features on the tier you would buy.

Which CRM has a built-in power dialer?

Close lists a power dialer on its Growth plan, at $99 per user per month billed annually, and a predictive dialer on Scale. Apollo lists a US dialer that uses credits. Freshsales includes phone on Growth. Salesmate also lists a power dialer.

Is Apollo a real CRM?

Apollo stores and enriches contact records, and its credits cover emails, phone numbers and enriched data. Many teams run Apollo for data and outreach alongside a dedicated CRM such as Close or Pipedrive. Our Apollo review covers the trade-offs. Apollo also lists a US dialer that uses credits.

What does a 5-SDR team pay per month?

On annual billing, about $175 on Close Essentials or $495 on Close Growth with the power dialer, $195 on Pipedrive Growth or Freshsales Pro, $245 on Apollo’s $49 tier, and $450 on HubSpot Sales Hub Professional plus a $1,500 one-time onboarding fee. Calling usage, credits and add-ons are extra.

How is this different from the best CRM for sales teams?

Our best CRM for sales teams guide ranks tools for general pipeline management. This guide ranks only for the outbound motion: dialers, sequences, prospect data, activity tracking and deliverability. A team that mostly works inbound leads should start with the general guide instead.

What does calling cost on Close?

Close passes calling and SMS usage through at cost. It says most outbound calls cost around $0.02 per minute and phone numbers start at about $1 per month. Those charges are on top of the per-user subscription, so add them to your monthly estimate for a dialing team.

Frequently asked questions

Do I need a separate sales engagement tool?

Not always. Close includes calling, SMS and a power dialer on Growth, and Freshsales adds sequences on Pro, so many teams can run outbound from the CRM. Pipedrive and Salesforce teams usually add a separate sequencing or engagement tool. Decide based on the dialer and sequence features on the tier you would buy.

Which CRM has a built-in power dialer?

Close lists a power dialer on its Growth plan, at $99 per user per month billed annually, and a predictive dialer on Scale. Apollo lists a US dialer that uses credits. Freshsales includes phone on Growth. Salesmate also lists a power dialer.

Is Apollo a real CRM?

Apollo stores and enriches contact records, and its credits cover emails, phone numbers and enriched data. Many teams run Apollo for data and outreach alongside a dedicated CRM such as Close or Pipedrive. Our Apollo review covers the trade-offs. Apollo also lists a US dialer that uses credits.

What does a 5-SDR team pay per month?

On annual billing, about $175 on Close Essentials or $495 on Close Growth with the power dialer, $195 on Pipedrive Growth or Freshsales Pro, $245 on Apollo’s $49 tier, and $450 on HubSpot Sales Hub Professional plus a $1,500 one-time onboarding fee. Calling usage, credits and add-ons are extra.

How is this different from the best CRM for sales teams?

Our best CRM for sales teams guide ranks tools for general pipeline management. This guide ranks only for the outbound motion: dialers, sequences, prospect data, activity tracking and deliverability. A team that mostly works inbound leads should start with the general guide instead.

What does calling cost on Close?

Close passes calling and SMS usage through at cost. It says most outbound calls cost around $0.02 per minute and phone numbers start at about $1 per month. Those charges are on top of the per-user subscription, so add them to your monthly estimate for a dialing team.