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Ranked guide · RevOps Software

Best Cheap CRM for Small Teams (2026): Real Per-Seat Costs

Six low-cost paid CRMs priced at 3, 5 and 10 users, with the first tier that adds bulk email or sequences and the hidden costs to watch.

Best Cheap CRM for Small Teams (2026): Real Per-Seat Costs hero image

The picks

  1. Our pick

    Zoho CRM

    Best for Small teams that want mass email, built-in calling and multiple pipelines on a low-cost entry tier

    9.4/10WireRanked score
  2. Also great

    Freshsales

    Best for Small teams that want the lowest per-seat price with chat, email and phone on the entry tier

    9.1/10WireRanked score
  3. Also great

    Less Annoying CRM

    Best for Very small teams that want one price with every feature and no tier decisions

    8.8/10WireRanked score

Zoho CRM is the best cheap CRM for most small teams: its US$14 Standard tier already includes mass emails, built-in calling and multiple pipelines. Freshsales has one of the lowest paid seats at $9, Less Annoying CRM has the simplest single price, and Bigin by Zoho has the lowest listed price per user.

This guide covers paid budget plans only. If you want to spend nothing, see our best free CRM software guide, which covers the $0 tiers. Here we price what small teams actually pay once they need more than a free plan.

Prices come from each vendor’s official pricing page, checked October 16, 2026. This is desk research, not hands-on testing. Prices are in US dollars before tax.

Pricing checked October 16, 2026

At a glance

Compare the top picks

Swipe to compare all columns

RankLogoProductWireRankBest forStarting priceStandoutAction
#2Freshsales9.1 / 10Small teams that want the lowest per-seat price with chat, email and phone on the entry tier$9/user/month billed annually (Growth)Last verified October 16, 2026Lowest paid seat with phone includedView plans
#3Less Annoying CRM8.8 / 10Very small teams that want one price with every feature and no tier decisions$15 per user (one plan)Last verified October 16, 2026Simplest single-plan pricingView plans
#4Bigin by Zoho8.5 / 10Very small teams that want the lowest per-user price and may move to Zoho CRM laterUS$7/user/month billed yearly (entry tier)Last verified October 16, 2026Lowest listed price per userView plans
#5Pipedrive8.2 / 10Sales teams that want a visual pipeline and can move to Growth for bulk emailUS$14/seat/month billed annually (Lite)Last verified October 16, 2026Best cheap pipeline-first CRMView plans
#6Close7.9 / 10Solo founders and small calling teams that want built-in calling, email and SMS$9/user/month on annual billing (Solo, 1 user)Last verified October 16, 2026Best cheap CRM for a solo seller who callsView plans
#2

Lowest paid seat with phone included

Freshsales

Best for
Small teams that want the lowest per-seat price with chat, email and phone on the entry tier
Starting price
$9/user/month billed annually (Growth)Last verified October 16, 2026
Our rating
9.1/10WireRanked score
View plans
#3

Simplest single-plan pricing

Less Annoying CRM

Best for
Very small teams that want one price with every feature and no tier decisions
Starting price
$15 per user (one plan)Last verified October 16, 2026
Our rating
8.8/10WireRanked score
View plans
#4

Lowest listed price per user

Bigin by Zoho

Best for
Very small teams that want the lowest per-user price and may move to Zoho CRM later
Starting price
US$7/user/month billed yearly (entry tier)Last verified October 16, 2026
Our rating
8.5/10WireRanked score
View plans
#5

Best cheap pipeline-first CRM

Pipedrive

Best for
Sales teams that want a visual pipeline and can move to Growth for bulk email
Starting price
US$14/seat/month billed annually (Lite)Last verified October 16, 2026
Our rating
8.2/10WireRanked score
View plans
#6

Best cheap CRM for a solo seller who calls

Close

Best for
Solo founders and small calling teams that want built-in calling, email and SMS
Starting price
$9/user/month on annual billing (Solo, 1 user)Last verified October 16, 2026
Our rating
7.9/10WireRanked score
View plans
01

Best cheap CRM overall

Zoho CRM

US$14 per user per month billed annually for Standard, which already lists mass emails, built-in calling and multiple pipelines.

9.4/10WireRanked score
View plans
Best forSmall teams that want mass email, built-in calling and multiple pipelines on a low-cost entry tierUpgrade whenMass email on the entry tierStarting priceUS$14/user/month billed annually (Standard)Last verified October 16, 2026Editorial callBest cheap CRM overall

1. Zoho CRM — best cheap CRM overall

Zoho CRM ranks first because its cheapest paid tier is the most complete one in this guide. Standard is US$14 per user per month billed annually and already lists email integration with mass emails, built-in calling and multiple pipelines. Most budget CRMs hold back at least one of those for a higher tier.

The rest of the ladder is gentle: Professional is US$23 and Enterprise US$40 per user per month on annual billing. On monthly billing the same tiers are US$20, US$35 and US$50. A 5-user team on Standard pays US$70 a month on annual billing, or US$840 a year.

If you have not decided between Zoho and Freshsales, our Zoho CRM vs Freshsales comparison goes deeper, and HubSpot vs Zoho CRM covers the move from HubSpot.

Key tradeoff: The most included at the entry tier, but monthly billing costs 43% more

Annual view
Standard US$14, Professional US$23, Enterprise US$40 per user/month · SourceChecked October 16, 2026
Monthly view
US$20, US$35, US$50 per user/month · SourceChecked October 16, 2026
Standard includes
Email integration & mass emails, built-in calling, multiple pipelines · SourceChecked October 16, 2026
02

Lowest paid seat with phone included

Freshsales

Growth is $9 per user per month billed annually, with chat, email and phone; sales sequences start on Pro.

9.1/10WireRanked score
View plans
Best forSmall teams that want the lowest per-seat price with chat, email and phone on the entry tierUpgrade whenThe lowest paid seat with phoneStarting price$9/user/month billed annually (Growth)Last verified October 16, 2026Editorial callLowest paid seat with phone included

2. Freshsales — lowest paid seat with phone included

Freshsales has one of the lowest paid seats in this guide. Its main pricing page lists Growth at $9, Pro at $39 and Enterprise at $59 per user per month billed annually, and $11, $47 and $71 on monthly billing. The main pricing page shows only these paid plans, plus a 21-day trial with the full CRM.

Growth includes chat, email and phone, which is a lot for $9. The catch is automation: sales sequences start on Pro, which is more than four times the Growth price. A 5-user team pays $45 a month on Growth or $195 on Pro, billed annually.

Choose Freshsales if your reps mainly need a pipeline with phone and email logging. If automated follow-up is the reason you are buying, compare Pro at $39 with Zoho Standard at US$14 before deciding.

Key tradeoff: The cheapest seat, but email automation waits for Pro

Main pricing page
Growth $9, Pro $39, Enterprise $59 per user/month billed annually; 21-day trial · SourceChecked October 16, 2026
Monthly view
$11, $47, $71 · SourceChecked October 16, 2026
Growth includes
Chat, email and phone; Pro adds sales sequences · SourceChecked October 16, 2026
03

Simplest single-plan pricing

Less Annoying CRM

One plan at $15 per user, with all features and free upgrades, and a 30-day trial that needs no credit card.

8.8/10WireRanked score
View plans
Best forVery small teams that want one price with every feature and no tier decisionsUpgrade whenOne simple priceStarting price$15 per user (one plan)Last verified October 16, 2026Editorial callSimplest single-plan pricing

3. Less Annoying CRM — simplest single-plan pricing

Less Annoying CRM takes the opposite approach to the tier ladders above: there is one plan at $15 per user, and it includes all features and free upgrades. You never have to work out which tier unlocks what, which is the most common hidden cost of a cheap CRM.

Its trial is the most generous in this guide: 30 days, with no credit card required and, in the vendor’s words, no limitations. The pricing page does not list individual features by name, so use the trial to check that it covers the automation you need.

Choose it if you want a simple, predictable bill and a CRM your team can learn quickly. Skip it if you need a specific advanced feature that only a larger vendor documents.

Key tradeoff: No tier traps, but no cheaper tier either

Price
$15 per user; all features & free upgrades · SourceChecked October 16, 2026
Trial
30 days free, no credit card required · SourceChecked October 16, 2026
04

Lowest listed price per user

Bigin by Zoho

Paid plans at US$7, US$12 and US$18 per user per month billed yearly, or US$9, US$15 and US$21 billed monthly.

8.5/10WireRanked score
View plans
Best forVery small teams that want the lowest per-user price and may move to Zoho CRM laterUpgrade whenThe lowest listed priceStarting priceUS$7/user/month billed yearly (entry tier)Last verified October 16, 2026Editorial callLowest listed price per user

4. Bigin by Zoho — lowest listed price per user

Bigin is Zoho’s lighter CRM, and it has the lowest listed per-user price here. Its three paid tiers are US$7, US$12 and US$18 per user per month billed yearly, or US$9, US$15 and US$21 billed monthly. The monthly premium is small, which matters if you will not commit to a year.

We rank Bigin below Zoho CRM, Freshsales and Less Annoying CRM because the plan features did not appear in the pricing-page text we captured, so we cannot say which tier adds automation. It offers a 15-day free trial; use it to check the features on the tier you would buy.

A 5-user team pays US$35 a month on the entry tier billed yearly, or US$45 monthly. That makes it the cheapest paid option at every team size we priced.

Key tradeoff: The lowest price, but confirm the features on each tier

Yearly billing
US$7, US$12, US$18 per user/month billed yearly · SourceChecked October 16, 2026
Monthly billing
US$9, US$15, US$21 per user/month billed monthly · SourceChecked October 16, 2026
Trial
15-day free trial · SourceChecked October 16, 2026
05

Best cheap pipeline-first CRM

Pipedrive

Lite is US$14 per seat per month billed annually; bulk email, open and click tracking and full email sync start on Growth at US$39.

8.2/10WireRanked score
View plans
Best forSales teams that want a visual pipeline and can move to Growth for bulk emailUpgrade whenA visual sales pipelineStarting priceUS$14/seat/month billed annually (Lite)Last verified October 16, 2026Editorial callBest cheap pipeline-first CRM

5. Pipedrive — best cheap pipeline-first CRM

Pipedrive’s Lite plan looks cheap at US$14 per seat per month, but that is the annual rate, and the page shows it as one payment of US$168 per seat per year. On monthly billing, Lite is US$24, Growth US$49, Premium US$79 and Ultimate US$99.

For a small sales team, the more useful tier is Growth at US$39 annually, which adds full email sync, bulk emails and open and click tracking. A 5-seat team on Growth pays US$195 a month billed annually. There is no free plan, but a 14-day trial needs no credit card.

Compare it with monday CRM in our Pipedrive vs monday CRM page, or with Close in our Close vs Pipedrive comparison.

Key tradeoff: Cheap on annual Lite, but the useful tier and monthly billing cost more

Annual Lite
One payment of US$168 per seat/year; per seat per month, billed annually · SourceChecked October 16, 2026
Monthly billing
Lite US$24, Growth US$49, Premium US$79, Ultimate US$99 · SourceChecked October 16, 2026
Plans (annual)
Lite $14, Growth $39, Premium $59, Ultimate $79 per seat/month · SourceChecked October 16, 2026
06

Best cheap CRM for a solo seller who calls

Close

Solo is $9 per user per month on annual billing for one user and 10,000 leads; Essentials at $35 adds built-in email, calling and SMS. Usage is extra.

7.9/10WireRanked score
View plans
Best forSolo founders and small calling teams that want built-in calling, email and SMSUpgrade whenA solo seller who callsStarting price$9/user/month on annual billing (Solo, 1 user)Last verified October 16, 2026Editorial callBest cheap CRM for a solo seller who calls

6. Close — best cheap CRM for a solo seller who calls

Close is a calling-first CRM, and its Solo plan is one of the cheapest entry points here at $9 per user per month on annual billing. Solo is limited to one user and 10,000 leads, so it suits a founder doing their own selling.

A team needs Essentials at $35 per user per month annually ($49 monthly), which includes built-in email, calling and SMS. Calling and SMS usage is passed through at cost: most outbound calls are around $0.02 per minute and phone numbers start at about $1 per month. Power dialer and bulk email start on Growth at $99.

Close ranks last here on cost, not quality: at five seats it is the most expensive option in this guide. Choose it if phone calls are the core of your sales motion and you would otherwise pay for a separate dialer.

Key tradeoff: Cheap for one seller, but a team pays $35 a seat plus usage

Annual view
Solo $9, Essentials $35, Growth $99, Scale $139 per user/month; save up to 50% · SourceChecked October 16, 2026
Monthly view
$19, $49, $109, $149 · SourceChecked October 16, 2026
Usage
Calling/SMS at cost; ~$0.02/min; numbers from ~$1/month · SourceChecked October 16, 2026

What small teams really pay

The entry price on a pricing page is rarely what a team pays. Two things push the bill up: billing monthly instead of annually, and needing a higher tier for email automation. The table below shows the monthly cost at 3, 5 and 10 users on the cheapest tier, billed annually, plus the first tier with bulk email or sequences where the vendor names one.

  • Zoho CRM Standard (US$14): US$42 / US$70 / US$140. Mass emails are already included.
  • Freshsales Growth ($9): $27 / $45 / $90. Sequences need Pro at $39: $117 / $195 / $390.
  • Bigin entry tier (US$7): US$21 / US$35 / US$70.
  • Pipedrive Lite (US$14): US$42 / US$70 / US$140. Bulk email needs Growth at US$39: US$117 / US$195 / US$390.
  • Close Essentials ($35): $105 / $175 / $350, plus calling usage. Solo at $9 is one user only.
  • Less Annoying CRM: $15 per user on its single plan.

On that basis, the cheapest CRM that includes mass email on its entry paid tier is Zoho CRM Standard, at US$14 per user per month billed annually.

Choose This CRM If...Pick a cheap CRM by what you need

If you need the lowest paid seat with phone

Freshsales Growth is $9 with chat, email and phone.

View plans
If you need one simple price

One plan at $15 per user.

View plans
If you need the lowest listed price

US$7 billed yearly.

View plans
If you need a visual sales pipeline

Lite from US$14 annually.

View plans
If you need a solo seller who calls

Solo $9 for one user.

View plans

How to choose a cheap CRM

Buying criteria and research

Price the first useful tier, not the entry tier

Entry tiers are often cut down. Freshsales puts sales sequences on Pro, Pipedrive puts bulk email on Growth, and Close puts power dialer and bulk email on Growth. Zoho CRM Standard and Less Annoying CRM are the exceptions in this guide: the first paid plan is the useful one.

Write down the two or three features you will use every week, find the first tier that includes all of them, and compare that tier across vendors.

Monthly vs annual billing

Every tier-based vendor here charges more on monthly billing. The premium varies a lot:

  • Bigin: US$7 yearly vs US$9 monthly on the entry tier
  • Freshsales: $9 vs $11 on Growth
  • Zoho CRM: US$14 vs US$20 on Standard
  • Pipedrive: US$14 vs US$24 on Lite
  • Close: $9 vs $19 on Solo and $35 vs $49 on Essentials

If you are not sure the CRM will stick, a monthly plan on Bigin or Freshsales costs little extra. Pipedrive and Close reward the annual commitment most, and Pipedrive Lite on annual billing is one upfront payment of US$168 per seat.

What 5 users pay per year

On annual billing at the entry tier: Bigin US$420, Freshsales $540, Zoho CRM US$840, Pipedrive Lite US$840 and Close Essentials $2,100. If you need the first tier with automation, Freshsales Pro and Pipedrive Growth are each $2,340 a year for 5 users, while Zoho Standard stays at US$840.

Hidden costs

Usage charges: Close passes calling and SMS through at cost, around $0.02 a minute for most outbound calls plus about $1 a month per number. Add-ons: Pipedrive sells LeadBooster from $32.50, and Freshsales sells its Freddy AI Agent at $49 per 100 sessions. Taxes: Zoho says local taxes may apply, and all prices here are before tax.

When a free CRM stops being enough

A free plan usually stops being enough when you need more users than it allows, need mass email, or want calling inside the CRM. At that point the paid tiers above are the next step. If you are still under those limits, start with a free tier from our free CRM guide and upgrade later.

Use the trials

Trial lengths differ: Less Annoying CRM offers 30 days with no credit card, Freshsales 21 days, Bigin 15 days and Pipedrive 14 days with no credit card. Load a sample of real contacts and run one week of real work before you pay.

How we chose the best cheap CRMs

We reviewed each vendor’s official pricing page on October 16, 2026. We ranked on the cost of the first useful tier, what that tier includes, the gap between monthly and annual billing, trial terms and hidden costs such as usage charges and add-ons. Free-only plans are excluded because they are covered in our free CRM guide.

This is desk research from vendor pricing pages; we did not test the products. Payout did not influence rank. Seat costs are list prices multiplied by user count and exclude tax and add-ons.

Related guides: best CRM for startups, best HubSpot alternatives and Zoho CRM vs Freshsales.

Final recommendation

Final recommendation

Choose Zoho CRM for the most included on a cheap entry tier. Choose Freshsales for the lowest seat with phone, Less Annoying CRM for one simple price, Bigin for the lowest listed price, Pipedrive for a visual pipeline, and Close if you are a solo seller who lives on the phone.

Top pick: Zoho CRM for small teams that want mass email, built-in calling and multiple pipelines on a low-cost entry tier.

Price the first tier that has the features you will use every week, at your real seat count and billing term, and use the trial before paying.

View plans

Pricing checked October 16, 2026

At a glance

Compare the top picks

Swipe to compare all columns

RankLogoProductWireRankBest forStarting priceStandoutAction
#2Freshsales9.1 / 10Small teams that want the lowest per-seat price with chat, email and phone on the entry tier$9/user/month billed annually (Growth)Last verified October 16, 2026Lowest paid seat with phone includedView plans
#3Less Annoying CRM8.8 / 10Very small teams that want one price with every feature and no tier decisions$15 per user (one plan)Last verified October 16, 2026Simplest single-plan pricingView plans
#4Bigin by Zoho8.5 / 10Very small teams that want the lowest per-user price and may move to Zoho CRM laterUS$7/user/month billed yearly (entry tier)Last verified October 16, 2026Lowest listed price per userView plans
#5Pipedrive8.2 / 10Sales teams that want a visual pipeline and can move to Growth for bulk emailUS$14/seat/month billed annually (Lite)Last verified October 16, 2026Best cheap pipeline-first CRMView plans
#6Close7.9 / 10Solo founders and small calling teams that want built-in calling, email and SMS$9/user/month on annual billing (Solo, 1 user)Last verified October 16, 2026Best cheap CRM for a solo seller who callsView plans
#2

Lowest paid seat with phone included

Freshsales

Best for
Small teams that want the lowest per-seat price with chat, email and phone on the entry tier
Starting price
$9/user/month billed annually (Growth)Last verified October 16, 2026
Our rating
9.1/10WireRanked score
View plans
#3

Simplest single-plan pricing

Less Annoying CRM

Best for
Very small teams that want one price with every feature and no tier decisions
Starting price
$15 per user (one plan)Last verified October 16, 2026
Our rating
8.8/10WireRanked score
View plans
#4

Lowest listed price per user

Bigin by Zoho

Best for
Very small teams that want the lowest per-user price and may move to Zoho CRM later
Starting price
US$7/user/month billed yearly (entry tier)Last verified October 16, 2026
Our rating
8.5/10WireRanked score
View plans
#5

Best cheap pipeline-first CRM

Pipedrive

Best for
Sales teams that want a visual pipeline and can move to Growth for bulk email
Starting price
US$14/seat/month billed annually (Lite)Last verified October 16, 2026
Our rating
8.2/10WireRanked score
View plans
#6

Best cheap CRM for a solo seller who calls

Close

Best for
Solo founders and small calling teams that want built-in calling, email and SMS
Starting price
$9/user/month on annual billing (Solo, 1 user)Last verified October 16, 2026
Our rating
7.9/10WireRanked score
View plans
#1

Zoho CRM

Best cheap CRM overall

9.4/10WireRanked score

Best for Small teams that want mass email, built-in calling and multiple pipelines on a low-cost entry tier

Upgrade when Mass email on the entry tier

View plans

Our take

1. Zoho CRM — best cheap CRM overall

Zoho CRM ranks first because its cheapest paid tier is the most complete one in this guide. Standard is US$14 per user per month billed annually and already lists email integration with mass emails, built-in calling and multiple pipelines. Most budget CRMs hold back at least one of those for a higher tier.

The rest of the ladder is gentle: Professional is US$23 and Enterprise US$40 per user per month on annual billing. On monthly billing the same tiers are US$20, US$35 and US$50. A 5-user team on Standard pays US$70 a month on annual billing, or US$840 a year.

If you have not decided between Zoho and Freshsales, our Zoho CRM vs Freshsales comparison goes deeper, and HubSpot vs Zoho CRM covers the move from HubSpot.

Starting price US$14/user/month billed annually (Standard)

Key tradeoff: The most included at the entry tier, but monthly billing costs 43% more

#2

Freshsales

Lowest paid seat with phone included

9.1/10WireRanked score

Best for Small teams that want the lowest per-seat price with chat, email and phone on the entry tier

Upgrade when The lowest paid seat with phone

View plans

Our take

2. Freshsales — lowest paid seat with phone included

Freshsales has one of the lowest paid seats in this guide. Its main pricing page lists Growth at $9, Pro at $39 and Enterprise at $59 per user per month billed annually, and $11, $47 and $71 on monthly billing. The main pricing page shows only these paid plans, plus a 21-day trial with the full CRM.

Growth includes chat, email and phone, which is a lot for $9. The catch is automation: sales sequences start on Pro, which is more than four times the Growth price. A 5-user team pays $45 a month on Growth or $195 on Pro, billed annually.

Choose Freshsales if your reps mainly need a pipeline with phone and email logging. If automated follow-up is the reason you are buying, compare Pro at $39 with Zoho Standard at US$14 before deciding.

Starting price $9/user/month billed annually (Growth)

Key tradeoff: The cheapest seat, but email automation waits for Pro

#3

Less Annoying CRM

Simplest single-plan pricing

8.8/10WireRanked score

Best for Very small teams that want one price with every feature and no tier decisions

Upgrade when One simple price

View plans

Our take

3. Less Annoying CRM — simplest single-plan pricing

Less Annoying CRM takes the opposite approach to the tier ladders above: there is one plan at $15 per user, and it includes all features and free upgrades. You never have to work out which tier unlocks what, which is the most common hidden cost of a cheap CRM.

Its trial is the most generous in this guide: 30 days, with no credit card required and, in the vendor’s words, no limitations. The pricing page does not list individual features by name, so use the trial to check that it covers the automation you need.

Choose it if you want a simple, predictable bill and a CRM your team can learn quickly. Skip it if you need a specific advanced feature that only a larger vendor documents.

Starting price $15 per user (one plan)

Key tradeoff: No tier traps, but no cheaper tier either

#4

Bigin by Zoho

Lowest listed price per user

8.5/10WireRanked score

Best for Very small teams that want the lowest per-user price and may move to Zoho CRM later

Upgrade when The lowest listed price

View plans

Our take

4. Bigin by Zoho — lowest listed price per user

Bigin is Zoho’s lighter CRM, and it has the lowest listed per-user price here. Its three paid tiers are US$7, US$12 and US$18 per user per month billed yearly, or US$9, US$15 and US$21 billed monthly. The monthly premium is small, which matters if you will not commit to a year.

We rank Bigin below Zoho CRM, Freshsales and Less Annoying CRM because the plan features did not appear in the pricing-page text we captured, so we cannot say which tier adds automation. It offers a 15-day free trial; use it to check the features on the tier you would buy.

A 5-user team pays US$35 a month on the entry tier billed yearly, or US$45 monthly. That makes it the cheapest paid option at every team size we priced.

Starting price US$7/user/month billed yearly (entry tier)

Key tradeoff: The lowest price, but confirm the features on each tier

#5

Pipedrive

Best cheap pipeline-first CRM

8.2/10WireRanked score

Best for Sales teams that want a visual pipeline and can move to Growth for bulk email

Upgrade when A visual sales pipeline

View plans

Our take

5. Pipedrive — best cheap pipeline-first CRM

Pipedrive’s Lite plan looks cheap at US$14 per seat per month, but that is the annual rate, and the page shows it as one payment of US$168 per seat per year. On monthly billing, Lite is US$24, Growth US$49, Premium US$79 and Ultimate US$99.

For a small sales team, the more useful tier is Growth at US$39 annually, which adds full email sync, bulk emails and open and click tracking. A 5-seat team on Growth pays US$195 a month billed annually. There is no free plan, but a 14-day trial needs no credit card.

Compare it with monday CRM in our Pipedrive vs monday CRM page, or with Close in our Close vs Pipedrive comparison.

Starting price US$14/seat/month billed annually (Lite)

Key tradeoff: Cheap on annual Lite, but the useful tier and monthly billing cost more

#6

Close

Best cheap CRM for a solo seller who calls

7.9/10WireRanked score

Best for Solo founders and small calling teams that want built-in calling, email and SMS

Upgrade when A solo seller who calls

View plans

Our take

6. Close — best cheap CRM for a solo seller who calls

Close is a calling-first CRM, and its Solo plan is one of the cheapest entry points here at $9 per user per month on annual billing. Solo is limited to one user and 10,000 leads, so it suits a founder doing their own selling.

A team needs Essentials at $35 per user per month annually ($49 monthly), which includes built-in email, calling and SMS. Calling and SMS usage is passed through at cost: most outbound calls are around $0.02 per minute and phone numbers start at about $1 per month. Power dialer and bulk email start on Growth at $99.

Close ranks last here on cost, not quality: at five seats it is the most expensive option in this guide. Choose it if phone calls are the core of your sales motion and you would otherwise pay for a separate dialer.

Starting price $9/user/month on annual billing (Solo, 1 user)

Key tradeoff: Cheap for one seller, but a team pays $35 a seat plus usage

Choose This CRM If...Pick a cheap CRM by what you need

If you need the lowest paid seat with phone

Freshsales Growth is $9 with chat, email and phone.

View plans
If you need one simple price

One plan at $15 per user.

View plans
If you need the lowest listed price

US$7 billed yearly.

View plans
If you need a visual sales pipeline

Lite from US$14 annually.

View plans
If you need a solo seller who calls

Solo $9 for one user.

View plans

How to choose a cheap CRM

Buying criteria and research

Price the first useful tier, not the entry tier

Entry tiers are often cut down. Freshsales puts sales sequences on Pro, Pipedrive puts bulk email on Growth, and Close puts power dialer and bulk email on Growth. Zoho CRM Standard and Less Annoying CRM are the exceptions in this guide: the first paid plan is the useful one.

Write down the two or three features you will use every week, find the first tier that includes all of them, and compare that tier across vendors.

Monthly vs annual billing

Every tier-based vendor here charges more on monthly billing. The premium varies a lot:

  • Bigin: US$7 yearly vs US$9 monthly on the entry tier
  • Freshsales: $9 vs $11 on Growth
  • Zoho CRM: US$14 vs US$20 on Standard
  • Pipedrive: US$14 vs US$24 on Lite
  • Close: $9 vs $19 on Solo and $35 vs $49 on Essentials

If you are not sure the CRM will stick, a monthly plan on Bigin or Freshsales costs little extra. Pipedrive and Close reward the annual commitment most, and Pipedrive Lite on annual billing is one upfront payment of US$168 per seat.

What 5 users pay per year

On annual billing at the entry tier: Bigin US$420, Freshsales $540, Zoho CRM US$840, Pipedrive Lite US$840 and Close Essentials $2,100. If you need the first tier with automation, Freshsales Pro and Pipedrive Growth are each $2,340 a year for 5 users, while Zoho Standard stays at US$840.

Hidden costs

Usage charges: Close passes calling and SMS through at cost, around $0.02 a minute for most outbound calls plus about $1 a month per number. Add-ons: Pipedrive sells LeadBooster from $32.50, and Freshsales sells its Freddy AI Agent at $49 per 100 sessions. Taxes: Zoho says local taxes may apply, and all prices here are before tax.

When a free CRM stops being enough

A free plan usually stops being enough when you need more users than it allows, need mass email, or want calling inside the CRM. At that point the paid tiers above are the next step. If you are still under those limits, start with a free tier from our free CRM guide and upgrade later.

Use the trials

Trial lengths differ: Less Annoying CRM offers 30 days with no credit card, Freshsales 21 days, Bigin 15 days and Pipedrive 14 days with no credit card. Load a sample of real contacts and run one week of real work before you pay.

Frequently asked questions

What is the cheapest CRM with automation?

Among the CRMs we priced, Zoho CRM Standard is the cheapest tier that lists mass emails, at US$14 per user per month billed annually. Freshsales sequences start on Pro at $39, and Pipedrive bulk email starts on Growth at US$39. Zoho Standard also lists built-in calling and multiple pipelines on that same tier.

What do 5 users actually pay per year?

On annual billing at the entry tier: Bigin US$420, Freshsales $540, Zoho CRM US$840, Pipedrive Lite US$840 and Close Essentials $2,100 before calling usage. Prices exclude tax and add-ons. If you need the first tier with automation, Freshsales Pro and Pipedrive Growth each come to $2,340 a year for five users, while Zoho Standard stays at US$840.

Which cheap CRMs bill monthly?

Zoho CRM, Bigin, Freshsales, Pipedrive and Close all offer monthly billing at a higher rate. For example, Zoho Standard is US$20 monthly against US$14 annually, and Pipedrive Lite is US$24 against US$14. Freshsales Growth is $11 monthly against $9 annually, Bigin’s entry tier is US$9 monthly against US$7 yearly, and Close Essentials is $49 monthly against $35.

Does Freshsales have a free plan?

The main Freshsales pricing page lists only paid plans, Growth, Pro and Enterprise, plus a 21-day trial. Treat Freshsales as a paid CRM when budgeting. Growth is $9 per user per month billed annually and includes chat, email and phone, while sales sequences start on Pro at $39. When the trial ends, you pick a plan to keep using it.

When does a free CRM stop being enough?

Usually when you add more users than the free plan allows, need mass email, or want calling inside the CRM. Our free CRM guide covers the $0 tiers; this guide covers what to buy next. At that point, Zoho CRM Standard at US$14 per user per month billed annually already lists mass emails, built-in calling and multiple pipelines.

Frequently asked questions

What is the cheapest CRM with automation?

Among the CRMs we priced, Zoho CRM Standard is the cheapest tier that lists mass emails, at US$14 per user per month billed annually. Freshsales sequences start on Pro at $39, and Pipedrive bulk email starts on Growth at US$39. Zoho Standard also lists built-in calling and multiple pipelines on that same tier.

What do 5 users actually pay per year?

On annual billing at the entry tier: Bigin US$420, Freshsales $540, Zoho CRM US$840, Pipedrive Lite US$840 and Close Essentials $2,100 before calling usage. Prices exclude tax and add-ons. If you need the first tier with automation, Freshsales Pro and Pipedrive Growth each come to $2,340 a year for five users, while Zoho Standard stays at US$840.

Which cheap CRMs bill monthly?

Zoho CRM, Bigin, Freshsales, Pipedrive and Close all offer monthly billing at a higher rate. For example, Zoho Standard is US$20 monthly against US$14 annually, and Pipedrive Lite is US$24 against US$14. Freshsales Growth is $11 monthly against $9 annually, Bigin’s entry tier is US$9 monthly against US$7 yearly, and Close Essentials is $49 monthly against $35.

Does Freshsales have a free plan?

The main Freshsales pricing page lists only paid plans, Growth, Pro and Enterprise, plus a 21-day trial. Treat Freshsales as a paid CRM when budgeting. Growth is $9 per user per month billed annually and includes chat, email and phone, while sales sequences start on Pro at $39. When the trial ends, you pick a plan to keep using it.

When does a free CRM stop being enough?

Usually when you add more users than the free plan allows, need mass email, or want calling inside the CRM. Our free CRM guide covers the $0 tiers; this guide covers what to buy next. At that point, Zoho CRM Standard at US$14 per user per month billed annually already lists mass emails, built-in calling and multiple pipelines.